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Address
Street KG 438, Kiniynya – Gasabo
info@rwandamountaintea.com
Phone Number
+250 788 305 845
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FAQ
Here are some answers to Frequently Asked Questions.
What products does Rwanda Mountain Tea offer?
We offer a variety of premium teas, including green tea, black tea, and specialty blends. Our products are available for purchase in both retail and wholesale quantities through our online store.
How can I purchase tea from Rwanda Mountain Tea?
You can purchase our teas directly from our e-commerce website. Simply browse our selection, add items to your cart, and proceed to checkout.
Do you offer wholesale pricing?
Yes, we offer competitive wholesale pricing for bulk orders. Please contact our sales team here, for more information.
Where do you ship your products?
Our products are shipped globally to renowned international tea and blending houses. Due to our exceptional tea quality, top tea companies worldwide trust and use our products.
How long does shipping take?
Shipping times vary depending on your location and type of product. Domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and mobile money (Momo).
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receipt to initiate a return or exchange. Items must be returned in their original condition.
Can I visit Rwanda Mountain Tea’s factories?
Yes, we offer RMT Tour packages that allow visitors to explore the world of tea through insights into plantation practices, manufacturing processes, farmers’ daily routines, and the tea business.
